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Powell Music LLC
How to Pause or Cancel

Our Family Subscription Plan makes it easy for you to register anytime, never miss a registration deadline, or lose your spot in class.

It also makes it super easy for you to pause or cancel your plan when you need to. There are just a few guidelines that need to be followed!

As a reminder, when you registered, you committed to staying in the Family Subscription Plan for at least TWO months. The earliest possible cancellation dates are as follows:
 

Breakdown of Earliest Dates to Pause/Cancel

If your Family Subscription Plan began in:

 The earliest your Subscription can pause or end*:
August September 30 
September October 31
October November 30
November December 31
December January 31
January February 28
February March 31
March April 30
April May 31
May June 30
June July 31

*After your subscription has met the required 2 month minimum.

 

To pause or cancel your plan, we require notification sent to our office at least THIRTY (30) days in advance. The paused/canceled subscription will end on the last day of the month following notification. If cancellation corresponds with the start of a new song collection, you will not receive the new songbook and access code. In other words: 

When to Notify Us About Pausing/Canceling

Notification must be received by our office by this date:

 For your Family Subscription Plan to stop by this date:
August 31 September 30
September 30 October 31
October 31 November 30
November 30 December 31
December 31 January 31
January 31 February 28
February 28 March 31
March 31 April 30
April 30 May 31
May 31 June 30
June 30 July 31

 

Email Us to Pause/Cancel

 

Frequently Asked Questions

Can I join for just one song collection?

You get to choose how long you are enrolled in classes. As long as you take classes for a minimum of two months, you can then cancel at anytime. We don't officially organize our classes into "semesters" as we did in the past, but we still follow the Music Together® Song Collections schedule.

I forgot to cancel my account -- can I get a refund?

While we understand that things come up and that we won't be able to make music together forever, we're not able to grant refunds once tuition has been charged for the month.